This is why. I just purchased a lenovo ts with win 7 already installed and upgraded to win 10 but my machine was acting funky so I tried to reset it back to factory default.
It's been hanging at just before the win 10 welcome screen for a literal 24hrs. When I got my machine back it still had the same problem! It worked but I did have to figure out a way to format the hard drive before the installation because I was getting the HD locked message again. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff microsoft.
There was a problem with the request for review. I also received a message wile trying to install win 8 that said a main partition on the hard drive is locked and it needed to be unlocked. Try this link. That link seemed to work but my prod key is manufacture's key and it wouldn't accept it. I since then sent have sent it back , for the second time, to Lenovo and we'll see if they make a difference. Hi Ko,. Since this is an OEM version, the device manufacturer should have more resources to help you.
I am looking forward to your good news. Office Office Exchange Server. Not an IT pro? Resources for IT Professionals. Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Sorry this didn't help. Thanks for your feedback. New computers that come preinstalled with Windows often have what is called a recovery partition. This is used to reinstall the operating system in the event of a system crash. To access it, you will need to boot into when you start your computer by pressing a function key.
Consult the owners manual that came with your PC for instructions about how to reinstall Windows. If your recovery partition is not available or damaged, you should contact the manufacturer of your computer and request a recovery disc set you can use to reinstall Windows 7.
They might charge a small shipping and handling fee. This is how the recovery partition is accessed for the most popular makes..
For HP, press F11 directly after powering up the unit. For LG, press F11 directly after powering up the unit. For Asus, press F9 as soon as you see the Asus logo. For Samsung, press F4 at power up.. For Fujitsu, press the F8 key repeatedly directly after powering up. For Advent, restart your computer.
If you are unable to obtain recovery media, you can download a copy of Windows 7 Professional then use your product key to perform a clean install. Download Windows 10, 8, 7 ISOs. After you have downloaded the Windows 10 ISO, you need prepare it, this is especially important for Windows 7 users.. After obtaining the. ISO file and start the upgrade automatically. Learn more here.
When the option is displayed to select an installation type, click Custom Advanced. Click Format and click Next to proceed with the installation. When you arrive at the Out of the Box screen, skip entering the product key, then complete the installation. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 7 Search Community member.
How to on desktop pc reset Windows 7 professional to factory settings. This thread is locked.