Check your other devices. You may have downloaded the message to another device such as a phone, tablet, or work computer. If the POP email in Outlook is not set to save a copy on the server, your missing email may be on the device where you first checked your email. Create a new Outlook profile.
Outlook uses something called a profile to store information about the email accounts you set up and the configuration settings you chose to determine where your email messages are delivered and stored such as on the mail server or your computer. If your Outlook profile is corrupt, it can cause you to stop receiving email. Clear the Outlook cache. Sometimes emails get stuck in the incoming processing in Outlook, which sometimes stores these emails in a hidden ItemProcSearch folder.
Clearing the cache should reveal the missing email. Check your email rules. If you created any rules, it's possible that your emails are being routed away from your Inbox, forwarded to another email account, or being deleted. Actively scan device characteristics for identification.
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Updated on June 01, Tweet Share Email. Was this page helpful? Thanks for letting us know! Email Address Sign up There was an error. Please try again. Follow the steps to empty the cache in Outlook:. Step 5. Click the "General" tab and click "Empty Cache". Outlook not downloading emails may be down to a corrupt Outlook profile.
If this is the case, you can resolve the issue by creating a new profile. From the list, select "Manage profiles". Click "Show Profiles", then choose to "Add". Close your Outlook and launch it again.
In the profile "Name List" options, click the name of the profile you selected and click "OK". Chances are that your inbox is full to its capacity, thus preventing Outlook from receiving emails. This is an effortless way to solve the Outlook not downloading emails issue. Open Outlook and do the following:. Step 1. Open your Outlook inbox and begin deleting messages that you don't need. Step 2. Move your mouse pointer to Junk Mail and right-click, then click on "Empty". So, let's say you accidentally deleted or lost some very important emails in the process of cleaning up your Outlook from unwanted messages.
Download and install ScanOutlook on your computer, then launch it. Select the files you want to recover. For selecting the files you want to restore, there are three options you should consider, which are:. Step 3. After choosing your preferred option click on " Repair ".
There are two options available: " Quick Repair " and " Deep Repair ". Use " Deep Repair " if you need to repair corrupted files or if you can't find the files you want to fix.
Step 4: After the repair process issue, you will be able to preview the recovered Outlook files. Step 5: Now you can select the files and folders you want to get exported to your preferred location on your computer. Choose the format of the file.
Click on " Export ". Wait for the process to complete and click " OK ". If you follow the above methods, you will understand that Outlook not downloading emails is not a big issue that can be solved even if you have no technical background. Following the steps listed above, the error can be fixed within a few minutes, and you will be able to receive emails in your Outlook Inbox again. If unfortunatly, you deleted or lost your Outlook emails by accident, don't worry as the powerful ScanOutlook will help you out of this trouble.
We hope you find this post valuable, and for any feedback, you're welcome to leave a comment below. Free Download. By Alva Doris , to Outlook Repair. Outlook Not Downloading Emails? Fix It Here!
If not, reply and I will be happy to help you. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook. In outlook my emails sit in the outbox. They will not send. I get this error: Ox This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question Report abuse. Details required :. Cancel Submit. Srinivasu Guntimadugu. Nothing is as frustrating as not knowing what to do when problem arises.
Sometimes bailing is not an option because the consequences will be too heavy to carry. Knowing Outlook not downloading emails is just the beginning, and learning how to solve the problem effectively is what really matters. In this post, we'll give top 5 solutions to the Outlook not downloading emails issue.
Change Microsoft Exchange Server Connection. Empty Cache in Outlook. Create a New Profile. Empty Outlook Inbox. Below, we have provided 5 effective and easy methods of solving the issue that anyone can follow and implement. With troubleshooting, you will be able to easily find the reason for Outlook not receiving emails, which will make you know the exact thing to do to solve the problem. Troubleshooting Outlook is not in any way a difficult process. The first thing you need to be sure of is that you are connected to the internet.
Go to the main menu in Outlook and check if "Work Offline" is selected. If so, uncheck it by clicking the option again. Click the "Tools" menu, and select the "Accounts" option. At the left pane, you will see the default account. An orange indicator means that there is a problem connecting to the server. Check to see if the account you previously used to connect to the server is connected, if not connect it back by selecting the exchange account.
Go to a web-bases Outlook exchange portal to see if it works. If not, please go to the next step. Outlook saves items from Exchange accounts in the Outlook cache. Synchronization challenges rise if the cache gets corrupted. So, If the two above solutions do not work, it may mean that this is the cause. The solution here is to empty the Outlook cache. This way, Outlook can re-download all the items. Follow the steps to empty the cache in Outlook:.
Step 5. Click the "General" tab and click "Empty Cache". Outlook not downloading emails may be down to a corrupt Outlook profile. If this is the case, you can resolve the issue by creating a new profile. From the list, select "Manage profiles". Click "Show Profiles", then choose to "Add". Close your Outlook and launch it again. In the profile "Name List" options, click the name of the profile you selected and click "OK".
Chances are that your inbox is full to its capacity, thus preventing Outlook from receiving emails. This is an effortless way to solve the Outlook not downloading emails issue.
Open Outlook and do the following:.
